DEPOSIT
A 50% non-refundable deposit is required to reserve your appointment. Your deposit is applied toward the total cost of your service, and the remaining balance is due at the time of your appointment.

RESCHEDULING
We kindly ask that any appointment changes be made at least 24 hours in advance of your scheduled service. Rescheduled appointments must be moved to a new date within 2 weeks of the original appointment date. Your deposit will transfer to your new appointment one time. Changes made within 24 hours will result in the forfeiture of your deposit and require a new booking to secure your next visit.

CANCELLATIONS
Cancellations made at least 24 hours in advance may rebook within 2 weeks using their existing deposit. Cancellations made within 24 hours of your appointment will forfeit the deposit.

NO-SHOWS
Missing your appointment without notice results in forfeiture of your deposit. Clients with repeated no-shows may be required to pay in full to book future appointments.

ARRIVAL
To keep the experience seamless and on time for every guest, we ask that you arrive no earlier than 5 minutes before your appointment. A 15-minute grace period is offered as a courtesy. Arrivals beyond this window may result in automatic cancellation of your service and forfeiture of your deposit or a charge of 50% of the service. There is no late fee.

GUESTS
To maintain a calm, private space, please do not bring additional guests or children to your appointment unless they are also booked for a service.

PREPARATION & HEALTH
Please let us know about any allergies, skin conditions, medications, or recent treatments before your appointment. We reserve the right to adjust or decline a service if it’s not safe for your skin.

PAYMENT
We accept [cash, card, Cash App, Zelle, etc.]. Remaining balances are due at the end of your appointment.

REFUNDS
Due to the nature of our services, all services are non-refundable. If you have a concern, please contact us within [48 hours] and we’ll work with you to make it right.

PRODUCTS
All product sales are final. Damaged or incorrect items must be reported within [7 days] of delivery.

By booking an appointment, you agree to the policies above.